When something needs changing

Corrections policy

A clear correction is more trustworthy than silently rewriting a page and pretending the earlier version never existed.

Correction process

The exact timing depends on severity and reviewer availability.

  1. Receive and identify

    Record the affected URL, claim and supporting evidence.

  2. Assess severity

    Safety, treatment and welfare errors receive priority over style or minor wording.

  3. Verify

    Check the original source and current authoritative evidence; involve the relevant reviewer.

  4. Correct and record

    Update the source file, rebuild the site and document material changes.

  5. Check related pages

    Search sibling pages, summaries, schema and internal previews for the same incorrect claim.